Discover our refund policy designed to offer you a worry-free shopping experience:

Defective Products: We understand that defects can sometimes occur. If your shoes have manufacturing problems, please let us know within 15 days of receipt, and we will give you a full refund or replace your pair.

Our Error: If we make a mistake with the customization or design, don't worry. We cover the return shipping costs and offer you the choice between a full refund or a replacement pair.

Change of Mind: Your satisfaction is our priority. If you change your mind within 30 days of purchase (applies only to products on the website) and your shoes are unworn, we accept returns. However, please note that return shipping costs are your responsibility.

Fast Refund Processing: We understand the importance of speed. Refunds are processed within 7 business days of receiving your returned items.